Debbie de Mello

Debbie de Mello

Orthodontics Receptionist

Debbie’s work history extends beyond the dental industry. Prior to her job at Kingsley Orthodontics, she first worked in the government for 30-odd years from 1979. She took up various roles, including in different areas, such as licencing, finance, and HR.

Later on, she moved to work for Central TAFE to supervise the HR department for a few years until 2001. She then went to retail for two and a half years. Her journey towards the orthodontic field began when she did a course at MediTrain relating to the medical industry. One day, she got a call and was asked to do general dentistry, which she gladly took for two and a half years.

Soon after that, she began to work with Kingsley Orthodontics and has been in dental practice for 12+ years.

Transitioning from Dentistry to Orthodontics

Although orthodontics is a branch of dentistry, the former is quite different, and Debbie can attest to it. The challenges are unique, and the terminologies are not the same. Dentistry concerns itself with fillings and root canals, teeth extractions, and working with planes.

On the other hand, orthodontics is technically considered a type of dentistry. However, the specialty is different since orthodontics is concerned with the alignment of teeth and jaws. The training is also quite dissimilar since orthodontists have to understand more than oral health conditions. They typically focus on ensuring the teeth and jaw are aligned correctly.

The transition, however, was not all that difficult, especially because Debbie was surrounded by professionals. She was with Dr Anthony, seeing him work with patients, both young and adults. He would diagnose and treat malocclusion or misaligned teeth and jaws. He also specialises creating the best treatment plan for the patients, whether they require braces, retainers, or clear aligners.

Experience at Kingsley Orthodontics

Debbie has been with the practice for more than a decade, which speaks volumes about how much she enjoys working at Kingsley Orthodontics. On an ordinary day, her routine tasks include:

  • Answering the phone
  • Managing payments
  • Putting new patients on
  • Taking care of finance

It can get busy, but it is always productive. With good management in the workplace, things run smoothly.

Debbie is proud to say that Kingsley Orthodontics has a professional and positive work culture. There can be ups and downs, just like with other offices and clinics, but they are easily resolved. All the staff members are easy to talk to and made up of nice people willing to help everyone out.

Debbie Outside of Work

Debbie is always a people person. She is approachable, which is why she is good with kids. She is involved in sports and helps train kids. For several years now, she has been a basketball coach with the Sunday League at Wanneroo for the WABL team.

When she is not working or coaching, she enjoys having fun with her friends.

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